Service & support
Service support form
You can request a quote with the below support inquiry from the binner IMS support team. We will contact you as soon as possible so we can support you to the best of our ability.
sycat software order
From free test license to concurrent user License. Order your process management software here or just ask for a non-committal quote.
Information system requirements
For detailed information please reference the data sheet for sycat system requirements.
sycat system requirements
sycat update request
You can access the update form for maintenance contract customers here. You can also inquire about a maintenance contract if you are interested.
Information update and release
Current updates and functions for sycat software for process management.
sycat Update Information
Process Engine enquiry
binner IMS Process Engine – automate business processes, consolidate separate processes navigate and control complex procedures, increase your process-efficiency. Get a quote for your individual software solution here…
Software online presentation
This current presentation technology offers you an individual opportunity to familiarise yourself with our product at your location.
Service Telefon Hotline
Expanded telephone service support for our entire product- and service spectrum. You may also request IT-support from our IT-development department at this service number. Expanded telephone service support for our entire product- and service spectrum.
Service telephone
sycat Hotline for licence owners with a maintenance contractHotline +49 (0)511 - 84 86 48 888
Monday thru Friday from 8:30 AM – 5:00 PM
Technical note
For requests for technical solutions for our products please use the "Copy log files into the temporary memory" function. In the user interface displayed below you can access the info menu via the "?" symbol. You activate the function via the “Save log files" button. Finally you can paste the data into the support request form or into an e-mail (by means of the command, "Paste" or "Ctrl-V")
